Dan Dooley Car Rentals Booking Terms and Conditions

  1. Driver Requirements
    1. Age Requirements
    2. Licence Requirements
    3. Payment / Credit Card
  2. Vehicle Information
    1. Car Types Available
    2. Vehicle Availability
    3. Fuel Policy
    4. M50 Toll Information
    5. Grace Period
    6. Maximum Rental Length
  3. Optional & Additional Charges
    1. Baby/Child Seats
    2. Additional Drivers
    3. GPS / Navigational Units
    4. WIFI Units
    5. One Way Rentals
    6. Cross Border Driving
    7. Late Fees
    8. Delivery / Collection
  4. Insurance
    1. Collision Damage Insurance (CDI)
    2. CDI Excess – Excess Liability (ROI & NI)
    3. Super Damage Waiver Insurance (SDW)...........(ROI & NI)
    4. Theft Protection
    5. Tyres & Glass Coverage
    6. Credit Card Insurance Coverage
    7. Damage to vehicles
    8. Personal Accident Insurance (PAI)
  5. Additional Charges
    1. Location Surcharge
    2. Vehicle Licensing Fee / Road Fund Tax
    3. Speeding, Parking and other Endorsements
    4. Roadside Assistance
    5. Value Added Tax (VAT)
    6. Foreign Currency
    7. Lost Keys
    8. Incorrect Fuel
    9. Condition of vehicle on return

1. DRIVER REQUIREMENTS:

1.1 Age Requirements:

The minimum age to rent a vehicle is 21 years. There is no maximum age limit. Drivers under 25 years of age are liable to a surcharge of €40/£35 per day and is included in your online quotation. A minimum age limit of 28 years applies to the following vehicles:

SVMR (Z), SVAR (W), PDAR (I), FVMR (K),

1.2 Licence Requirements:

Drivers must produce a valid, full, unendorsed driving licence at the commencement of rental that has been valid for at least 2 years prior to the rental pick up date. Licences must be produced in person at the rental counter by the driver. Certain minor endorsements/offences may be accepted, please check with Central reservations for these. Only the primary renter or additional drivers that have been added to the rental agreement are permitted to drive the vehicle.

UK Licence: Customers with a new UK Photocard Driver's Licence must produce both the Photocard and its paper counterpart. Visitors from overseas must produce a driving licence issued in their country of permanent residence, along with a translation into English (where appropriate).

Holders of US, Canadian, Australian and All EU member states are NOT required to supply an International Driving Licence (IDL). An International Driving Licence (IDL) is required if your national driver's licence is not in Roman script. International driver's licence MUST BE accompanied by the original domestic licence of the driver. (This is clearly stated on the international licence).

1.3 Payment / Credit Card

A major credit card is required when you collect your car. We accept MasterCard, Visa, American Express and Diners Club. We also accept most debit cards as a form of payment. However, if you are using a debit card you are obliged to purchase the excess insurance and a deposit of €500 will be required in addition to the rental charges. A reduced damage excess of €100 will apply (included in the €500 deposit). When the car is returned the deposit will be refunded.  Switch cards, Discover Cards or cash are not acceptable forms of payment. The credit card/debit card used to pay for the vehicle at time of rental must be in the name of the principal driver. At the time of the rental there must be sufficient funds on the card to cover all charges including any insurance excess/deductible amount.

You will be charged to your credit card/debit card when you make your booking. If there are insufficient funds in your credit card to cover the rental cost and any excess, we will be unable to process the booking or provide a vehicle.

2. VEHICLE INFORMATION:

2.1 Car Types Available:

In line with most car rental companies, Dan Dooley operates a car rental fleet with many different makes and models of cars. We will always do everything possible to supply the reserved car type , we always reserve the right to supply a suitable alternative. All cars are equipped with a stereo/radio and either a cassette or CD Player.

2.2 Vehicle Availability:

Dooley Car Rentals operates a car rental fleet with many different makes and models of cars. Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative.

2.3 Fuel Policy:

All customers will be charged locally for a full tank of fuel and will be requested to return the vehicle empty. This policy is enforced for rentals of 4 days or longer. For rentals of 3 days or less, the customer has an option to return the car full or empty. If returned full, a refund of fuel charged will be given, however there will be no refunds for cars returned with a partially full tank of fuel.

Customers should be aware that no insurance will cover damage to the vehicle due to incorrect fuel being put into the fuel tank.

2.4 M50 Toll Information

It is the duty of the renter to pay all tolls directly. Any fines/fees received by us will be charged directly to clients credit card.

TAKE NOTE:

Customers should be aware that there is no longer a cash payment facility at the tolling point on the M50 motorway. Drivers of all vehicles using the section of the M50 between Junction 6 and Junction 7 are liable to pay a toll.

Cars cost €3.10. Passenger vehicles with seating for more than 8 people cost €3.90

Tolls must be paid by 8pm on the day following the journey. Failure to pay a toll will result in the following charges.

* Not paid by 8pm on the following day: Toll + €3 penalty + €10 Administration Fee. * Not paid by 8pm within the next 14 days: Toll + €41 penalty + €10 Administration Fee. * Not paid within a further 56 days: Toll + €102.50 penalty + €10 Administration Fee.

All unpaid tolls and violation charges relating to car hire vehicles will be referred to the authorities.

Customers can pay using any of the following options

* Online at www.eflow.ie * By telephone using a credit card or debit card at LoCall 1890 50 10 50 or +800 50 10 50 11 (outside Ireland) * By cash at Payzone branded outlets nationwide.

2.5 Grace Period

Dooley Car Rentals offers all customers 29 minutes grace period from the time the car is due to be returned. If the car is not returned within this period an additional day will be charge to the customer based on local rates at that time.

We will “hold” the customers car for 1 hour after the agreed pick up time. If the client arrives after this time we will do all possible to accommodate the customer, however we cannot always guarantee that the vehicle booked will be available.

2.6 Maximum length of Rental:

There is no maximum rental length in the Republic of Ireland, however all rentals in excess of 28 days will be liable to the higher VAT rate of 23% for the full duration of the rental. (Standard VAT rate is 13.5%). This additional VAT charge (9.5% of the rental costs) will be payable by the customer directly at time of pick up .

There is no maximum rental length in Northern Ireland.

3. OPTIONAL & ADDITIONAL CHARGES:

3.1 Booster/Child Seats:

Both Booster Seats and Child Seats are available, once they are requested at the time the booking is made. The cost is €40/£35 per rental. Our child seats are forward facing and are suitable for children between 9kg - 18kg. Our Booster seats are suitable for children between 15kg and 25kg in weight.

We will provide the child/booster seat, however for safety and legal reasons it must be fitted by the customer.

Child seats are NOT available for rental for children under 6 months old or weighing less than 9kg.

You should review the NEW EU CHILD SAFETY PROTECTION LAWS to ensure that you have the correct seat for your baby/child. If you are in any doubt, it is best that you bring your own equipment with you.

3.2 Additional Drivers:

Additional drivers can be added at time of pick up. The cost for each additional driver is €10/£8 per day. Normal age and licence requirements apply to all additional named drivers. Only drivers listed on the rental agreement may drive the rental car. Unauthorised drivers are not covered by our insurance and should never be allowed to drive the car.

3.3 GPS / Satellite Navigation Units:

We provide Garmin GPS/Satellite navigation units with the most up to date mapping at a cost of €10/£8 per day with a maximum charge per rental of €100/£80.

GPS units must be reserved at time of booking otherwise we cannot guarantee availability.

3.4 WiFi Units:

We provide Mobile WiFi units at a cost of €10 per day. WiFi units must be reserved at time of booking otherwise we cannot guarantee availability. WiFi units do not work in Northern Ireland.

3.5 One Way Rentals:

One way rentals are permitted between all locations. If a one way fee applies, it is included in your quotation.

3.6 Cross Border Driving:

Unlike many other companies, Dooley Car Rentals does not charge additional fees for cross border driving (except in the case of one way rentals).

3.7 Late Fees:

If a late or after hours fee applies, it is included in your quotation.

3.8 Delivery / Collection:

On request only and subject to a variable fee. Please contact our office for details..

4. INSURANCE INFORMATION:

4.1 Collision Damage Insurance (CDI):

This limits your financial liability for material damage to the vehicle, including theft, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement. CDI is subject to an insurance excess (see below).

If you have chosen a rate that excludes CDI you are liable for the full value of the vehicle and a minimum deposit of €3,000/£2,500 will be required when you collect your vehicle. You may opt to purchase CDI locally which will limit your liability to the excess levels details later. The cost of CDI by car type per day is shown in the table below.

 

Dooley Class SIPP Codes Car Description CDI Daily Cost € CDI Daily Cost UK£
A MBMN, EBMN, ECMN Fiat Panda/Ford Ka or similar €16 £9
B EDMN, EDMR Ford Fiesta/Fiat Punto or similar €16 £9
C CDMN, CDMR Ford Focus/Renault Megane or similar €16 £9
D IDMN, IDMR Skoda Octavia/Ford Mondeo or similar €16 £9
T FFMR Nissan Qashqai or similar €16 £9
E CWMN, CWMR Ford Focus Estate or similar €19 £12
E2 IWMN, IWMR Ford Mondeo Estate or similar €19 £12
F ECAN, EDAN Nissan Micra/Ford Fiesta Auto or similar €19 £12
F2 CDAN, CDAR Ford Focus/Renault Megane Auto or similar €19 £12
G IDAN, IDAR Renault Fluence Auto or similar €19 £12
H FDAR Skoda Octavia/Ford Mondeo Auto or similar €22 £12
R FFAR Nissan Qashqai Auto €22 £12
I PDAR Mercedes E200 Auto or similar €22 £12
J IWAR Ford Mondeo Estate Auto or similar €22 £12
K FVMR Nissan Primastar 9 seater or similar €22 £12
L CDAN, CDAR Ford Focus/Renault Megane Auto or similar €19 £12
W SVAR Ford Galaxy/VW Sharan Auto or similar €22 £12
Z SVMR Ford Galaxy/VW Sharan or similar €22 £12

 

4.2 CDI Excess - Excess Liability (Republic of Ireland & Northern Ireland)

All rentals that include CDI are subject to liability excess, ranging from €1,400 to €2,500 depending on the vehicle in the Republic of Ireland and ranging from £800 to £1000 depending on the vehicle in

Northern Ireland. This is the amount for which you are liable in the event of damage to the vehicle during the rental. The table below outlines the excess amount by car type.

 

Dooley Class SIPP Codes Car Description Car Type Excess € Car Type Excess UK£
A MBMN, EBMN, ECMN Fiat Panda/Ford Ka or similar €1,400 £800
B EDMN, EDMR Ford Fiesta/Fiat Punto or similar €1,400 £800
C CDMN, CDMR Ford Focus/Renault Megane or similar €1,400 £800
D IDMN, IDMR Skoda Octavia/Ford Mondeo or similar €1,400 £800
T FFMR Nissan Qashqai or similar €1,400 £800
E CWMN, CWMR Ford Focus Estate or similar €1,900 £1,000
E2 IWMN, IWMR Ford Mondeo Estate or similar €1,900 £1000
F ECAN, EDAN Nissan Micra/Ford Fiesta Auto or similar €1,900 £1,000
F2 CDAN, CDAR Ford Focus/Renault Megane Auto or similar €1,900 £1,000
G IDAN, IDAR Renault Fluence Auto or similar €1,900 £1,000
H FDAR Skoda Octavia/Ford Mondeo Auto or similar €1,900 £1,000
R FFAR Nissan Qashqai €1,900 £1,000
I PDAR Mercedes E200 Auto or similar €2,500 £1,000
J IWAR Ford Mondeo Estate Auto or similar €1,900 £1,000
K FVMR Nissan Primastar 9 seater or similar €2,500 £1,000
L CDAN, CDAR Ford Focus/Renault Megane Auto or similar €1,900 £1,000
W SVAR Ford Galaxy/VW Sharan Auto or similar €2,500 £1,000
Z SVMR Ford Galaxy/VW Sharan or similar €2,500 £1,000

 

4.3 Super Damage Waiver Insurance (SDW) (Republic of Ireland & Northern Ireland)

In the Republic of Ireland you may reduce the excess to €100 if you purchase Super Damage Waiver Insurance (SDW). In Northern Ireland you may reduce the excess to zero id you purchase Super Damage Waiver Insurance (SDW). The rates per day to reduce the excess by car type are shown on the table below.

The excess may be reduced for all rental durations, however a minimum of 2 days excess charge will apply.

 

Dooley Class SIPP Code Car Description Car Type Excess € Car Type Excess UK£
A MBMN,EBMN,ECMN Fiat Panda/Ford Ka or similar €15 £13
B EDMN, EDMR Ford Fiesta/Fiat Punto or similar €15 £13
C CDMN, CDMR Ford Focus/Renault Megane or similar €15 £13
D IDMN, IDMR Skoda Octavia/Ford Mondeo or similar €15 £13
T FFMR Nissan Qashqai or similar €15 £13
E CWMN, CWMR Ford Focus Estate or similar €19 £16
E2 IWMN, IWMR Ford Mondeo Estate or similar €19 £16
F ECAN, EDAN Nissan Micra/Ford Fiesta Auto or similar €19 £16
F2 CDAN, CDAR Ford Focus/Renault Megane Auto or similar €19 £16
G IDAN, IDAR Renault Fluence Auto or similar €19 £16
H FDAR Skoda Octavia/Ford Mondeo Auto or similar €19 £16
R FFMR Nissan Qashqai Auto €19 £16
I PDAR Mercedes E200 Auto or similar €22 £16
J IWAR Ford Mondeo Estate Auto or similar €19 £16
K FVMR Nissan Primastar 9 seater or similar €22 £16
L CDAN, CDAR Ford Focus/Renault Megane Auto or similar €19 £16
W SVAR Ford Galaxy/VW Sharan Auto or similar €22 £16
Z SVMR Ford Galaxy/VW Sharan or similar €22 £16

 

Important Note: SDW does not cover tyres, wheels or glass.p

4.4 Theft Protection

If a rate exclusive of CDI is purchased by the customer, theft protection is specifically excluded. If the vehicle is stolen the customer is liable for the full value of the vehicle. Customer may avail of theft protection on the vehicle for a nominal charge of €8/UK£6 per rental day.

4.5 Tyres & Glass Coverage

You may reduce the liability for tyre and glass damage to zero for a payment of €5/UK£4 per rental day.

4.6 Credit Card Insurance Coverage:

Certain credit cards offer collision damage cover for the driver, however most VISA, Mastercard and American Express card issuing companies in the USA have withdrawn coverage for car rental in the Republic of Ireland. A number of Canadian issued credit cards also offer coverage.

If the customer wishes to use their credit card to cover collision damage, a current letter of Authorisation from the credit card company must be presented at the time of rental in order to waive the CDI coverage. Client should note that theft insurance may not be included.

It is the sole responsibility of the customer to determine coverage with their provider and present proof of same upon arrival. If proof of coverage is insufficient, the client will be liable for the full value of the vehicle and a minimum deposit of €3,000/£2,500 will be required. Alternatively, client may opt to purchase CDI locally which will limit your liability to the excess levels detailed in section 4.1 above.

An administration charge of €30/UK£25 per rental applies if the customer opts to decline our Insurance Products. See section 4.1 above for CDI Waiver Deposit required.

4.7 Damage to Vehicles:

A damage report must be completed by the driver for any damage to the vehicle. If a collision occurs, a Police report must also be supplied when returning the vehicle. We strongly advise clients to contact us immediately in the event of any damage. If this procedure is not followed, the insurance cover could become invalid and the client could be liable for all damages.

4.8 PAI (Personal Accident Insurance):

This may be purchased for €6.50/£5 per day and covers the driver only to a maximum of €12,500/ £10,000

5. ADDITIONAL CHARGES: (which may apply)

5.1 Location Surcharge:

This is included in the rates unless specified otherwise.

5.2 Vehicle Licensing Fee/Road Fund Tax:

This is included in all our rates.

5.3 Speeding, Parking and other Endorsements:

Fines for Speeding /Parking Fines and tolls are the responsibility of the hirer in full. If we receive any charges after the rental is completed we will charge the clients credit card for any fine and will also charge an administration fee of €30/£25.

5.4 Roadside Assistance:

All Dan Dooley cars include 24 hour breakdown assistance provided by the AA (Automobile Association). Abuse or unauthorised use of this service may result in a callout charge being levied on the client.

5.5 VAT (Value Added Tax);

Car rental in the Republic of Ireland is subject to a VAT rate of 13.5% and is included in the rates. However, if an individual rents for a period exceeding 28 days , a higher VAT rate of 23% will be applied as provided for under Irish VAT Regulations.

Van Hire in the Republic of Ireland is subject to a VAT rate of 23% at all times.

For Northern Ireland rentals the VAT rate applicable is 20%.

5.6 Foreign Currency:

You may be charged for your car rental in EURO or another currency. We do not accept any responsibility for charges levied by your credit card company in relation to foreign exchange transactions.

5.7 Lost Keys:

Vehicle keys are chip coded and are expensive to replace. If you lose the vehicle keys, you will be charged for the replacement key. This is approximately €300/£250 plus any associated transport costs.

5.8 Incorrect Fuel:

If the driver or someone else puts the wrong fuel in the vehicle the vehicle should not be driven. The cost to rectify this mistake will be charged to the customer and is not covered under any insurance package purchased. (approx cost is €400 including VAT)

5.9 Condition of Vehicle on return:

We require that the renter returns the vehicle in a clean condition (normal wear and tear excepted).

If the vehicle is exceptionally dirty upon return or if there is damage to the seats, seat upholstery or the carpets an additional charge for deep cleaning will apply. This charge will be dependent upon the actual state of the vehicle when returned. Any damage caused to the vehicle, if returned out of hours is the responsibility of the hirer until our staff have checked in the vehicle.

Data Protection

In connection with this Agreement, Knocklong Car Rentals DAC:

  • Knocklong Car Rentals DAC, trading as Dooley Car Rentals, (the “Company”) may use the data relating to you which is collected in connection with this Agreement or otherwise for the purposes of (i) the proper processing and fulfilment of your booking(s), (ii) dealing with any queries you may have, (iii) billing and/or payments, (iv) to perform our obligations with respect to this Agreement, (v) to process any claims relating to this Agreement and (vi) to address queries received from relevant authorities in respect of this agreement. The Company may disclose your data to its agents, dealers and service providers for these purposes.
  • The Company may also share your data:
    • with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 7 and 8 of the Companies Act 2014;
    • with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract that the Company enters into with you;
    • if the Company or substantially all of its assets are acquired by a third party, with that third party; or
    • with relevant third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or any request from an applicable authority (including a law enforcement authority), or in order to enforce this Agreement and other agreements, or to protect the rights, property, or safety of the Company, its customers, or others.
  • You have the right, subject to certain exemptions, to obtain a copy of any personal data held about you (for which the Company may charge a small fee) and to correct any inaccuracies in such personal data.
  • If you have visited any of our websites (dandooley.com, dan-dooley.ie or dooleycarrentals.com) in connection with this Agreement, any personal data you provided to us via any of those websites will be processed by us in accordance with our Privacy Policy. Please see our Website Privacy Policy for further details.
DISCLAIMER:
Dooley Car rentals reserves the right at all times to decline a renter at any stage without recourse. These terms and conditions are subject to alteration. Version 9.1 SEPT 2017
Head Office
Knocklong Car Rentals DAC T/A Dooley Car Rentals,
4,Lyncon Court, Snugborough Rd, Blanchardstown, Dublin 15
Ireland
Tel: 01 8144043
Email: info@dooleycarrentals.com
United Kingdom
Tel : 0800 282189
Email: info@dooleycarrentals.com
USA/Canada
P.O Box 10
Colonia, N.J 07067
Tel: 1800 331 9301
Fax: 1732 382 6510
Email: usa@dooleycarrentals.com